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How long does it take before my item ships?Turnaround times can vary depending on the time of year! We try to ship all of your custom orders within 1-2 weeks from the date your order was placed. Every single item is handmade to order just for you!
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I have an idea, but I don't see what I'm looking for on the site. Can you still make it?Yes! We love new ideas and are always open to creating new, original, custom pieces! Please email us at create@pitcrewdesigns.com to discuss your ideas!
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Can I wear my jewelry in the water?We don't recommended wearing your jewelry in the water, as it can lead to tarnishing or discoloration. Our handmade jewelry pieces are crafted with care and attention to detail, using a variety of materials such as semi-precious stones, metals, and delicate components. Exposure to water, especially chlorinated or saltwater, can cause damage the integrity of the jewelry. To ensure the longevity of your pieces, we advise removing them before swimming, showering, or participating in water-related activities. Proper care and maintenance, such as regular cleaning and avoiding exposure to harsh elements, will help preserve the beauty and quality of your Pit Crew Designs jewelry for many years to come.
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What metals will my jewelry be made of?We use sterling silver, copper, and brass. You get to choose what combination of those you'd like for your piece when you place your order!
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Will my sterling silver, brass, or copper jewelry oxidize?At Pit Crew Designs, we use high-quality materials and finishes to ensure the longevity and durability of your jewelry. While sterling silver, brass, and copper jewelry can naturally oxidize over time due to exposure to air and moisture, proper care and storage can significantly slow down this process. To prevent oxidation, we recommend storing your jewelry in an airtight container when not in use and avoiding exposure to harsh chemicals, lotions, and perfumes. Regular cleaning with a soft polishing cloth can also help maintain the shine and luster of your jewelry. Please don't hesitate to reach out to us for personalized care instructions and tips!
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